At Property Management YEG, we are committed to protecting the privacy and security of our clients’ personal information. This Privacy Policy outlines the types of personal information we collect, how we use it, and the measures we take to ensure its protection.

Who We Are

Property Management YEG is a leading property management company based in Edmonton, Alberta. We specialize in managing residential and commercial properties on behalf of property owners, providing comprehensive services to ensure the optimal performance and maintenance of their investments.

Information We Collect

We collect personal information from our clients and tenants in order to effectively manage properties and provide related services. This information may include:

Contact Information: Names, addresses, phone numbers, and email addresses.
Financial Information: Banking details, payment history, and credit references.
Property Details: Information about properties under management, including addresses, rental history, and maintenance records.
Communication Records: Correspondence with clients, tenants, and service providers.

How We Use Your Information

We use the information we collect for the following purposes:

Property Management: To manage properties, including leasing, rent collection, maintenance, and inspections.
Client Communication: To communicate with clients regarding property management services, updates, and inquiries.
Tenant Communication: To communicate with tenants regarding leases, rent payments, maintenance requests, and other property-related matters.
Financial Transactions: To process payments, invoices, and other financial transactions related to property management services.
Legal Compliance: To comply with legal and regulatory requirements, including reporting obligations and responding to legal requests.

Data Security

Property Management YEG takes data security seriously and employs industry-standard measures to protect the personal information we collect. This includes secure data storage, restricted access to personal information, encryption of sensitive data, and regular security audits.

Disclosure of Information

We may disclose personal information to third parties in the following circumstances:

Service Providers: We may share personal information with third-party service providers who assist us in delivering property management services, such as maintenance contractors and financial institutions.
Legal Obligations: We may disclose personal information when required by law or in response to valid legal requests, such as court orders or subpoenas.
Business Transfers: In the event of a merger, acquisition, or sale of assets, personal information may be transferred to a successor entity.

Your Rights

You have the right to access, correct, or delete your personal information held by Property Management YEG. To exercise these rights or to inquire about our privacy practices, please contact us using the information provided below.

Changes to This Policy

Property Management YEG reserves the right to update this Privacy Policy from time to time. Any changes will be posted on our website, and the revised policy will indicate the date of the last update.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us.